OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
84 ratings and 67 comments received in the last 90 days.
18 September 2025
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18 September 2025
The Douglas Park dealership staff are very professional and friendly. They took the time to explain everything and answer my questions. They updated me regularly on the projectected delivery date and expedited all the legalities efficiently.
10 September 2025
I was kept informed on when there were any changes and when the car had arrived at the dealership.
04 September 2025
Amy went above and beyond and also Neil very informative explaining all the functions of the car.
27 August 2025
Have absolutely no suggestions for improving.
21 August 2025
Scott at Douglas Park Stirling was brilliant.
18 August 2025
Scott ensured a smealess process
17 August 2025
Effortless from start to finish, Amy in particular was fantastic. Neil was brilliant too.
07 August 2025
Excellent. Very straight forward to sign & complete forms via my mobile. Kept informed from build to delivery. Car was immaculate & never had a MINI before so really helpful having a product genus explaining & showing how to personalise.
19 September 2025
Would be better if you could give a time slot
19 September 2025
Because it was attended to quickly and no fuss and having to hang about waiting
18 September 2025
The staff were knowledgeable and the showroom was welcoming
14 September 2025
Great overall experience from welcome & brief on work carried out.
14 September 2025
Helpful friendly staff and great comms
11 September 2025
Special commendation for Amy Gordon of Sales who went out of her way to speak with us and for Jack and Heather on the service desk.
08 September 2025
They are really professional, friendly and I trust them with my Mini. Knowing that they will do a good job. I've also phoned them in the past to ask for advice on small matters and they have been super friendly and helpful.
08 September 2025
The service I received couldn't have been better. The team were friendly and knowledgeable.
02 September 2025
Helpful and knowledgable staff. Kept in contact throughout the process.
31 August 2025
No issues, good communication throughout the day.
20 September 2025
The mini showroom was welcoming and the sales staff were knowledgeable