OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 65 comments received in the last 90 days.
10 May 2025
Great service from start to finish
24 April 2025
Everything went well, information and discussions weee always very good.
17 April 2025
Scott couldn't have been more helpful we didn't feel rushed or pressurized into making a decision
15 April 2025
Extremely satisfied, I was kept up to date during the whole experience and could see the care and effort which went into everything by those working, especially Amy who had been helping me during the process.
03 April 2025
Great friendly service
27 March 2025
Amy and the team went over and above to make my experience a great one. My delivery day started with many problems but thanks to Amy and the team everything was resolved and my day ended happily when I drove my new car home.
26 March 2025
From the initial contact until the final collection and follow up contact after collection, the sales person {Amy Gprdon} has been brilliant, professional, engaging and made the whole buying experience very special.
23 March 2025
Everything ran to date and all the staff were very helpful
18 March 2025
The sales person Amy Gordon was a pleasure to deal with and the sales manager Mark brown made the full thing an enjoyable experience.
14 May 2025
Efficient, professional and enthusiastic staff.
13 May 2025
Completely satisfied
12 May 2025
Getting kept up to date was good. Too many phone calls regarding pick up when ready with no final bill total.
11 May 2025
As above
09 May 2025
Helpful friendly staff.
09 May 2025
I had registered to get the payment link sent to me as I was not going to be able to collect the car by 5.30 but I received no link.
05 May 2025
I was satisfied with the outcome of my car being fixed and staff were friendly.
05 May 2025
The staff are very courteous
04 May 2025
The costs were fully explained by the company beforehand and actually were slightly lower at the end. You're very good at following up with customers and providing useful information. Also a very convenient pick up and delivery service.
04 May 2025
Quick and easy process
14 May 2025
Everyone was very friendly and helpful