OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
73 ratings and 53 comments received in the last 90 days.
01 July 2025
Delighted with everything. Douglas park and alexander mcdougall are an asset to your company
03 June 2025
Great service.
29 May 2025
Alex was amazing from start to finish. From me first enquiring about a mini to the handover of my new mini. Kept me up to date about the build of my mini new including little update videos, which I was grateful for. Absolutely fabulous service! 10/10
14 May 2025
Everyone was very friendly and helpful
10 May 2025
Great service from start to finish
24 April 2025
Everything went well, information and discussions weee always very good.
17 April 2025
Scott couldn't have been more helpful we didn't feel rushed or pressurized into making a decision
08 July 2025
Communication effective
07 July 2025
Pretty good. Only one negative- a new tyre couldn't be fitted that day as staff had called in sick. So car wasn't ready till the following afternoon. Otherwise it was good service.
07 July 2025
Always polite and efficient
07 July 2025
Car serviced and available for within agreed time.
07 July 2025
All very straightforward
06 July 2025
Smooth process.
05 July 2025
Great service
03 July 2025
Staff very courteous and helpful
03 July 2025
Very efficient and helpful.
30 June 2025
Very efficient
02 July 2025
Alex McDougall looked after me very well and kept me informed of every step