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Customer Reviews.

service

5

Great service pickup and drop of car friendly staff

05 October 2017

service

5

Efficient, friendly and knowledgeable staff.

05 October 2017

service

5

Service carried out on time as agreed with great customer care including informative video report

04 October 2017

service

5

Prompt in reply and no hassles

03 October 2017

service

5

Everything was perfect

29 September 2017

service

2

Technician caused some minor damage to car removing door card. I’ve not had a follow up call since this occurred

28 September 2017

service

5

Experienced no problems so far.

26 September 2017

sales

4

Everything was very professional and a nice touch was having my new car in its own wee ‘garage’ for the presentation of it & the feeling of being first to drive it out.

26 September 2017

sales

5

Time was given to us by the salesman and we never felt pressurised. We based our decision on the Vehicle of choice and really good team of dedicatedstaff in Stirling. We looked cars in other garages but we felt as if we would be looked

22 September 2017

sales

5

Sales staff were very friendly and informative.

22 September 2017

sales

5

Kept informed throughout purchase

21 September 2017

service

4

Our issue was sorted out and further work was done free of charge

21 September 2017

service

5

It was completed within time frame and car was spotless on its return.

20 September 2017

service

5

COMPETENT AND PROFESSIONAL SERVICE ALL WITH A SMILE

20 September 2017

sales

5

Got exactly the car I wanted, easy transaction, knowledgeable, friendly staff.

19 September 2017

service

2

Tyres worn on the outside which suggests wheels were not balanced. Not advised that the car need to be realined at the time was told the car would have to go back in to have this checked. Pressure of tyres frequently checked

18 September 2017

sales

5

My mini dealership is very helpful and extremely friendly which makes you trust them totally. We have bought 3 minis from Douglas Park Stirling and have been delighted with the service and quite frankly wouldn't go anywhere else.

18 September 2017

service

5

Car got picked up and dropped off at my work for its service and mot. Brilliant service.

18 September 2017

service

5

Very clear and kept up to date with progress

18 September 2017

sales

5

Every aspect was spot on due to Ben and other staff

16 September 2017

service

3

My most recent experience was fairly positive, however I have had a number of negative experiences with Douglas park in the past.

16 September 2017

service

4

AS above

15 September 2017

service

5

TLC is great - all covered.

15 September 2017

service

5

As above

14 September 2017

service

5

No issues.

14 September 2017

sales

5

A better "thank you for purchasing your Mini" gift would have been better - even if it was an offered discount on selected items or selected services.

14 September 2017

service

5

This was an MOT. It was carried out quickly and efficiently and car was valetted into the bargain.

14 September 2017

service

5

I think Chris and other members of staff are very helpful and professional.

13 September 2017

service

5

Very helpful, accommodating and supportive.I need the car picked up and dropped off at two different points, no problem. I went to work confident that this process would run smoothly and it did.

13 September 2017

sales

5

Very happy due to the attention to detail that Ashley Meek took during the whole experience, I would gladly pass how satisfied I was to anyone that I know that would be interested in purchasing a new mini.

12 September 2017

service

5

Everything went as planned, kept up to date and phoned when car ready.

11 September 2017

service

5

Everything went to time.

08 September 2017

service

5

Helped me out by doing it while I waited

07 September 2017

service

5

Confident in the skills of the technicians working on the car

02 September 2017

service

5

The customer experience at stirling was amazing

02 September 2017

service

5

Quick and professional service. Car dropped off at my workplace when ready rather than me having to get picked up to collect it. Car also washed and hoovered

31 August 2017

service

5

Excellent service

29 August 2017

service

5

So far they have giving me a great experience and could not do more for me

23 August 2017

service

5

Service is always prompt and polite

22 August 2017

service

5

First class service

22 August 2017

service

5

Great staff and service with everything explained

22 August 2017

service

5

It's great that mini do a short video of the service + inform u of any work/repairs that need done

22 August 2017

service

5

Good service

22 August 2017

service

5

Got a great service from them. I had an issue with the car I popped in the garage on the Monday and the car was fixed on the Wednesday.

21 August 2017

service

4

See answer no.1

21 August 2017

service

5

Staff are friendly and courteous. They are keen to make all experiences in the showroom/ workshop positive for the customer.

21 August 2017

service

5

Could not be faulted, good communications.

19 August 2017

service

5

the staff were helpful and the video sent is a fantastic thing as it gives you a feeling of complete confidence in the service staffs ability to deal with any issues that may arrive.

19 August 2017

service

5

Service was everything I was looking for

18 August 2017

service

5

the staff dealt with my problem really fast