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Customer Reviews.

service

4

No complaints!

08 August 2017

sales

4

Lack of communication

07 August 2017

service

5

Kept promises and delivered on time.

02 August 2017

service

5

Customer service at Douglas Park has been excellent so far on 2 visits

01 August 2017

sales

5

Sales team at Douglas Park, Stirling were first class, especially Ben who managed our purchase. Really nice touch on the day we collected our mini, made it an experience to remember.

01 August 2017

service

5

From last year till now every time we deal with the staff at Douglas Park mini Stirling it is such a pleasure.

31 July 2017

service

5

Good customer service

31 July 2017

service

5

Completed the install of the sat nav portable but also washed the car

29 July 2017

service

4

Issue with engine cover the week after the service however this was resolved with the garage

25 July 2017

service

5

I think the staff are brilliant and each and every time I have been in this branch I cannot fault them at all literally amazing service.

22 July 2017

service

5

Never had any issues

20 July 2017

sales

5

Helpful - efficient and helpful without being pushy or insincere

16 July 2017

service

5

Work carried onto timescale. Please tell and helpful staff.

14 July 2017

service

5

Service was straightforward and staff were friendly & approachable.

12 July 2017

service

5

Good friendly service personnel

07 July 2017

service

5

My vehicle was booked in with ease at a time that suited me, the staff were pleasant and the work required was carried out timeously and at a fair price. My vehicle was also washed and hoovered prior to being returned to me.

06 July 2017

sales

5

My experience with mini was outstanding from start to finish..

04 July 2017

sales

4

I was satisfied by the advice I received

02 July 2017

service

5

As above.

30 June 2017

sales

5

Everything was explained fully and went smoothly thanks to Scott, my sales team member

29 June 2017

service

5

Manager was sympathetic. Receptionist was polite. Car was valeted.

28 June 2017

sales

5

The staff are always passionate about their products and helpful which helps reduce the stress of buying a new car

26 June 2017

service

5

Quick and efficient service. I particularly like the fact that you can book a waiting appointment.

22 June 2017

sales

5

The staff at Douglas park Stirling made my experience buying a mini unforgettable and I loved the little touches during the collection of my car

21 June 2017

service

5

The service I received from Mini is always of the highest standards, from the people that I talk to handing over my keys to the service I receive and the fact I always get my car back spotlessly clean

19 June 2017

service

5

Service was excellent

05 June 2017

service

5

The service I received from Douglas Park was excellent, the work carried out was done to a very high standard.

02 June 2017

sales

5

Staff were very friendly and attentive

31 May 2017

service

5

Good

31 May 2017

sales

5

very helpful

29 May 2017

sales

5

David at Stirling was excellent. Very friendly and informative throughout.The easiest and most relaxed car purchase I've ever made(and there's been a few over the years!)Jeff was excellent at the handover explanations ,very clear and informative.

29 May 2017

service

5

Good service

29 May 2017

sales

4

The first rep who dealt with me had poor communication and didn't give me the expected MINI service. However, after I sent a letter to head office the team gave me a diff rep who was brill and everything went great after that.

29 May 2017

service

5

Brilliant customer service, friendly and polite staff.

25 May 2017

service

4

The service team are professional, premises clean and my car was ready when promised

23 May 2017

sales

5

I am always looked after so well - Claire and her team make me feel important and they always deliver

23 May 2017

service

5

Polite and courteous

23 May 2017

service

3

Asked for noise to be investigated, but informed when collecting car that investigation would be required (which is what I'd asked for) and that cause not covered by warranty (interesting conclusion without any investigation).