Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

Overall experience was faultless

11 April 2018

sales

5

Very happy with customer care. Good explanations given. All paperwork clearly explained. The car handover was good. Nice explanation of car and it’s features.

11 April 2018

service

4

Did what they said they would do and on time

10 April 2018

sales

5

Allana who was dealing with our puchase was very good

10 April 2018

service

5

Very thorough and professional, great customer service.

09 April 2018

service

3

Car had fault rather than service issue. On collection it had not been recharged despite being told it would be

06 April 2018

service

4.5

As above, given that the appointment had to be rescheduled after bad weather (deep snow) meant we missed the first one, and the revised date had to be fitted in before mot expiry.

01 April 2018

service

4

Dealership provides friendly & comprehensive customer service and maintenance.

30 March 2018

service

5

Great service. Easy to arrange and everything was clearly explained

29 March 2018

sales

5

Scott provided all the info we required, very informative and helpful. Delivery went well and the little knitted toy for my little one was much appreciated.

27 March 2018

service

5

So smooth from start to finish

26 March 2018

service

3.5

Mini bade missing from the back of my car when I returned home.

24 March 2018

sales

4

Good service.

20 March 2018

service

5

Staff could not have been more attentive. Made me feel valued as a customer. Service manager excellent.

20 March 2018

sales

5

1st class professional service from when you first step into the showroom until car delivery and after sales service.

19 March 2018

sales

4

I should've checked my spec more closely / taken more time and I would've probably enhanced it a little bit more.

18 March 2018

sales

4

Delivery date agreed to suit our needs and were kept informed of the progress of our car from being made in the factor to being received in the dealership

16 March 2018

service

5

Very pleasant surroundings. I had time to sit and have a hot drink and view the new cars on display.

13 March 2018

service

5

Service is second to none, professional and they keep you posted on everything.

08 March 2018

service

4.5

The staff phoned me when my car was ready for collection.They also sent an email with a photo of my car on the ramp and the mechanic explained what checks they had done on my car and the results.Mini service centre not open had to go to BMV desk.

06 March 2018

service

5

Work was done quicker than expected. Staff were very professional and courteous.

05 March 2018

service

5

great service every time

01 March 2018

service

4

Work was carried out quicker than originally thought as was great as didn’t have to be in Stirling all day

15 February 2018

service

5

I was able to sit and wait whilst work was done with WiFi, newspapers and complimentary tea coffee. It took 4 hrs (I was first customer of the day) I thought it would be less than that but maybe that’s normal.

13 February 2018

sales

5

The car was in a special bit of the show room and it was on its own they went through everything with me and even set up my blue tooth

12 February 2018

service

5

very efficient and responsive

10 February 2018

service

2

As above , the car has been in twice and the problem still persists. It’s booked in for a third time next week.

10 February 2018

service

5

my car still under service contract, no extras billed (eg screen wash) reduced price for MOT so that's all I had to pay

09 February 2018

service

5

Very good - pick up and drop off also a real help!

08 February 2018

service

4

Great staff and very knowledgeable

06 February 2018

service

5

The fault seems to have been rectified

06 February 2018

service

5

Usual high standar of customer service

05 February 2018

service

4

One problem was not found / rectified and has recurred since service

31 January 2018

service

5

Couldn’t fault them in any way - car picked up and dropped off. No hassles.

28 January 2018

sales

4

Staff on the whole very helpful although found reception staff on one occasion to be unhelpful and quite a challenging manner.

28 January 2018

service

5

My service was arranged at short notice and they managed to fit me in, the car was turned around quickly and other faults were found and repaired while my car was in

23 January 2018

service

5

Excellent customer service. Kept well I formed of progress and car ready on time